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The Secure Endpoint OS
for Retail
Now & Next

Deliver a consistent employee experience anywhere with the modern retail endpoint built for efficient and resilient operations. IGEL’s endpoint strategy for now and next enables retail organizations to deliver secure, cloud-based digital workspaces that assist sales and customer service, reduce breaches and optimize IT budgets.

The Secure Endpoint OS
for Retail
Now & Next

Deliver a consistent employee experience anywhere with the modern retail endpoint built for efficient and resilient operations. IGEL’s endpoint strategy for now and next enables retail organizations to deliver secure, cloud-based digital workspaces that assist sales and customer service, reduce breaches and optimize IT budgets.

Simplicity for IT and Employees

IGEL OS reduces the complexity and cost of delivering retail endpoints. The optimized, hardened IGEL OS:

  • Decreases operational management.
  • Provides consistent, fast experiences for retail workforces.
  • Supports workflows enabling better focus on sales and customer service.

Improved Endpoint Security

The IGEL Preventative Security Model™ protects retail endpoints by:

  • Reducing the threat of ransomware, malware and the consequences of endpoint loss and theft.
  • Securing customer information by eliminating local data storage.
  • Supporting compliance with GDPR and PCI DSS

Delivering CAPEX and OPEX Savings

IGEL modernizes the retail endpoint for the cloud, delivering significant endpoint hardware, software, and operational savings by:

  • Simplified deployment and management reduce operational costs.
  • Extended device lifecycles break the 3-to-5-year refresh and reduce carbon footprint.
  • Reduced support calls optimize budget and resources.

Built for Retail

Streamline retail operations

  • IGEL enables productive employee experience across warehouse, logistics centers, head, branch and mobile offices.
  • Zero touch onboarding and quick access to the apps and data.
  • A wide choice of device with support for lightweight laptops, thin and zero clients.

Reduce the risk of ransomware attacks and data breaches

  • IGEL OS is read-only eliminating the potential for users to unwittingly download malware to the endpoint.
  • No data storage on the endpoint eliminates the risk of a data breach from a lost or stolen device.
  • Native support for SSO and multi-factor authentication technologies including Okta, Microsoft Entra ID and Ping Identity.

Enable high quality customer contact calls

  • Deliver high quality video consultations with native support for Zoom, Webex and Teams.
  • Support for VDI offloading of video conferencing.
  • Support for headsets, speakers, cameras and popular call center apps.

Support secure work from home initiatives

  • IGEL onboarding services enable remote employees to be up and running in minutes.
  • Support for multi-factor authentication and contextual access solutions support Zero Trust and Secure Service Edge security initiatives.
  • IGEL UD Pocket can support BYOD initiatives enabling users to boot into a secure IGEL OS from any device.

Accelerate DR

  • IGEL’s Preventative Security Model eliminates the need to inspect every endpoint for potential compromise.
  • The read-only OS and the trusted platform secure boot ensures a known good state and can immediately connect with desktop and application infrastructure.
  • Integration with Citrix, Microsoft, and VMware application and desktop virtualization.

Accelerate Mergers & Acquisitions

  • Unify diverse and legacy endpoints with IGEL OS and management.
  • Onboard remote devices within minutes and connect endpoints
  • Enable new employees secure access to apps and data.

Meet sustainability goals by reducing e-waste

  • Utilize lightweight laptop, thin and zero client devices for retail and mobile workstations
  • Reduce power consumption compared to high power endpoint devices
  • Extend the life of existing endpoints, reducing e-waste, saving CAPEX and positively contributing to your organization’s sustainability goals

Simplicity for IT and Employees

Automobile retailer modernizes operations at their remote branches

IGEL enables productive employee experience across auto repair center, dealership, head, branch and mobile offices.

“Without IGEL, we would not be able to operate the way we do”

Delivering CAPEX and OPEX Savings

Global retailer securely manages 20,000 endpoints, across 5,000 stores

IGEL modernizes the retail endpoint for the cloud, delivering significant endpoint hardware, software, and operational savings.

“With IGEL we saved in average $1.2 million in hardware and another million by streamlining support”

Enable High Quality and Compliant Call Centers

140 call centers from home managed securely with IGEL

Securing customer information by eliminating local data storage on the device supports regulatory compliance.

“With IGEL and Amazon Workspaces it took less than seven days to build, test and deploy. We were blown away. The icing on the cake was creating a WFH solution quickly while maintaining PCI-DSS compliance”.

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Retail Partners

IGEL OS

Built for Retail Efficiency and Resilience

IGEL enterprise Endpoint OS provides modern retail organizations with security, flexibility and top-notch user experience to streamline operations, enable store associates to deliver excellent customer service and assist sales.

Preventative Security

IGEL’s transformative Preventative Security Model protects PCI and PII, reduces the attack surface and prevents malware, allowing retail organizations to transact without interruptions.

Modern Retail Solution

IGEL’s endpoint strategy for now and next enables retail organizations to deliver secure, cloud-based digital workspaces that assist sales and customer service, reduce breaches and optimize IT budgets.

Support, Education, and Community

IGEL offers 24/7 technical support, a dedicated technical relationship manager (TRM), the IGEL Academy interactive learning portal and online knowledge base to engage and train your IT teams to get the most of IGEL to ensure uptime and availability of critical retail operations systems. IGEL Community of 11,000 members is a hub of passionate customers, partners, peers and experts in EUC.

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