Every year in May, the world marks International Nurses Day in recognition of the tireless and invaluable contribution of nurses to healthcare. International Nurses Day marks the anniversary of the birth of Florence Nightingale. Known as the ‘Lady with the Lamp,’ and considered the founder of modern nursing, she still stands as an example of the importance of the profession today. On this day we celebrate the hard work and contributions of our nurses and consider what role technology plays in enabling this most vital workforce in healthcare.

Nurses and healthcare professionals need rapid and reliable access to medical records and clinical apps on-demand as they move between appointments, rooms, or even clinics. Unfortunately, technology can often be more of a hindrance than a help when incompatible systems can slow access and increase user frustration. True interoperability in healthcare IT solutions can alleviate some of the daily challenges at the point of care.

Intelligent workflows empower nurses to put patient care back in focus.

Innovative technology solutions that streamline workflows are achieved through partnerships and collaboration. Healthcare IT Administrators must decipher a vast array of healthcare technologies to select the optimal and intelligent solution to empower nurses, clinicians, physicians and emergency care professionals.  Selecting and implementing a solution providing real value to its users by alleviating daily pain points is no easy task.

Citrix and IGEL have collaborated for over two decades and combine with single sign on solutions from Imprivata to make a positive impact on clinical workflows.  This interoperability enable nurses and clinicians to simply “tap and go” to gain instant access to electronic medical records (EMR) on mobile workstations.

To explore further examples of how Citrix and IGEL combined with key technology solutions can optimize clinical workflows read the solution brief  or view the video demonstration.

The post Delivering Seamless, Rapid and Secure Access to Clinical Apps appeared first on IGEL.

In recent years, the shift towards thin client endpoints in healthcare (and away from Windows) has been accelerated by many market factors with security being one of the most common (as healthcare has been a primary target for ransomware attacks), followed by a rapid acceleration towards the cloud.  Here are some of the top reasons IGEL has documented based on customer feedback.

With this shift towards a more secure endpoint operating system that is easier to manage and designed to optimize the end user experience, there has been growing customer demand to support additional Imprivata workflows on thin clients that were traditionally only available on Windows endpoint devices.  For example, in 2018, Imprivata released support for Citrix Virtual Apps on Linux.  In 2020, IGEL worked with Imprivata to add the “Single Application Kiosk” [often referred to as Epic Only] feature available as of IGEL OS 11.04.100 and higher.

At HIMSS 2022, IGEL is announcing official support for the Imprivata “Persistent App” feature available with the OneSign 7.8 Hotfix 1 release. For Imprivata and Epic customers, this is often referred to as the “Epic Multi-App” workflow, which has been the most widely deployed configuration on Windows shared kiosk workstations.  Specifically, OneSign 7.8 Hotfix 1, anticipated to be available in the next few weeks, will include an update to the Imprivata ProveID Embedded (PIE) agent to support this very popular workflow on IGEL OS-powered thin clients running version 11.06.120 or higher.

If you are attending the HIMSS22 conference in Orlando, Florida, please stop by the IGEL Ready Partner Pavilion – Booth # 5443 to see a live demo of this new feature.

For those not able to attend, here’s a short demo of the new Persistent App feature: How to provide secure endpoint, single sign on access in Healthcare

What is Persistent App and why is this important?

Persistent App is a “Fast User Switching” clinical workflow used on shared workstations where the main electronic medical record (EMR) application is delivered virtually via technologies like Citrix.  For HIPAA security compliance, access to the patient information in the EMR is restricted to authorized users (i.e. doctors, nurses) who must authenticate as themselves each time they use the application.  Imprivata has a long history of offering single sign-on into applications once a user has identified themselves via a primary authentication.  The primary authentication is tied to their company domain identity (ex: Active Directory) and made very convenient by using an ID badge or fingerprint.  This is often referred to as a “tap and go” experience.  The user taps their badge to access the computer, their identity is confirmed, and then their application credentials are automatically provided, and the user is logged into the application.

Shared workstations are widely used in healthcare settings where multiple users access the same machine at different times during the day while providing patient care.  To save time for the users when accessing the EMR, the Persistent App feature was developed to keep the virtually delivered Citrix app from being disconnected or closed while a different user is accessing the workstation.  Applications like Epic Hyperspace have an authentication API that Imprivata supports that is used to quickly switch users within the EMR as they authenticate to the Imprivata agent on the endpoint.  Here is a diagram of the workflow and how it will work on IGEL OS.

As healthcare customers continue to see the benefits of using a lightweight, more secure, easier to manage endpoint OS, they want to maintain this popular functionality while not sacrificing a great user experience for their healthcare workers.  IGEL OS has proven itself as a great option for healthcare organizations who benefit from massive cost savings by repurposing existing devices.

This popular functionality, now supported on IGEL OS, serves as yet another example of how Imprivata and IGEL constantly strive to deliver a better, more productive user experience within healthcare.  This strong level of technology integration will continue to serve our joint healthcare customers going forward with the common goal of always enabling clinicians and healthcare staff to achieve the best possible patient outcomes.

The post Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix appeared first on IGEL.

IGEL and Imprivata have combined to offer you full support for Imprivata’s ProveID Embedded (PIE) for Single Sign On solutions with IGEL OS 10 – the full 64 bit implementation that runs on pretty much any x86 device.  (Check out IGEL’s UD Converter and UD Pocket for a highly secure and manageable solution when you get a chance.)

So, if you’re looking for high performance, your wait is over, check out the press release here.

And to top it all off, one of our valued implementation Platinum Partners, Spadafy, was kind enough to record a short video (9m 30s) on how to configure the IGEL software for this implementation.  If you’re interested in supercharging your SSO solution, then check out this video.

P.S.  If you want more, don’t forget to check out our event series called DISRUPT EUC that we’ll be hosting in Bremen, Germany; Austin, TX; and Melbourne, Australia in the first quarter of 2018: www.disrupteuc.com

The post IGEL and Imprivata Deliver “Tap ‘n’ Go” Connectivity for Healthcare appeared first on IGEL.

Dear Customer,

Thank you for being a customer, we appreciate your business.

Imprivata and IGEL have been working hard to ensure your access to the latest features and functionality.  To that end Imprivata has been developing Imprivata OneSign ProveID Embedded for 64-bit Linux, which will enable you to take full advantage of the features in IGEL OS 10 (e.g. 64-bit system, more drivers, faster boot time, more disk space supported, UD Pocket etc.) in conjunction with Imprivata OneSign Single Sign-on (SSO) and Authentication Management capabilities.

This release is currently targeted for 2Q2017, and as soon as we have a final release date we will let you know.

Thanks for your support.

Regards,

Chuck Motta

Director of Product Management for OneSign

Imprivata

Simon Clephan

VP Business Development & Alliances

IGEL Technology

The post Imprivata and IGEL Partnering Together appeared first on IGEL.