Healthcare Archives | IGEL The Secure Endpoint OS for Now & Next Tue, 12 Dec 2023 11:52:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 Experts Share Insights on Securing Healthcare Environments at DISRUPT on Tour https://www.igel.com/blog/experts-share-insights-on-securing-healthcare-environments-at-disrupt-on-tour/ Tue, 12 Dec 2023 11:50:58 +0000 https://www.igel.com/?p=87366 At IGEL, we understand the challenges that the healthcare sector faces today. That’s why we offer solutions that enable healthcare organizations to create the most secure and efficient IT environment that perfectly meets their needs. Through IGEL OS healthcare providers…

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At IGEL, we understand the challenges that the healthcare sector faces today. That’s why we offer solutions that enable healthcare organizations to create the most secure and efficient IT environment that perfectly meets their needs. Through IGEL OS healthcare providers benefit from secure logins, stable connections, and flawless performance without compromising the health and well-being of their patients.

Recently, we demonstrated IGEL OS for healthcare environments in our offices in Augsburg, Germany, in partnership with deviceTRUST, HP, Lenovo, and LG. The purpose of the event was to showcase the importance of future-proofing IT environments to provide the best possible patient care. Our team presented various concepts, technologies, and solutions that can meet the strictest requirements for safety, availability, and cost-effectiveness, which are vital in the healthcare sector.

During the event, we asked attendees about the most critical challenges facing healthcare organizations today. Their responses highlighted the importance of remote work, security, and cost pressure. Attendees emphasized the need for secure end devices and stable systems to support remote work. They also noted that on-site presence is still required for medical care. Furthermore, they stressed the importance of transparent login to ensure user acceptance of security measures, with data security being a top priority. Other important points raised included managing endpoints outside the network, the importance of manageability, and the need for two-factor authentication and biometric tokens for client security.

Ransomware is an ongoing threat

When asked about the specific challenges and opportunities for their organizations in 2024, attendees’ responses included the need for ISO certification and process customization to mitigate risks. Ransomware was identified as an ongoing threat, which in one case is being addressed by implementing LAN segmentation, zero trust mechanisms, and attack detection software. To prevent unauthorized executable files, one organization is restricting users from launching these types of files. The company is also implementing software solutions, such as XDR, training employees/raising awareness on cybersecurity, and deploying thin clients to improve protection.

When explaining the ransomware threat, one attendee who uses Citrix in combination with IGEL OS and Windows 10/11-powered endpoints said: “Our systems are largely protected from attacks and unauthorized access by technical measures such as firewall, proxy, 3-stage filtering of emails with a sandbox for email attachments, MFA, conditional access and administrative measures such as a role-based authorization concept and much more.”

The user is still the weakest link

They continued, “We regularly have penetration tests carried out to uncover security gaps and vulnerabilities, which we can then specifically close. In addition, all user data is secured via a system that technically prevents the backups from being compromised. There is no such thing as 100% security if people have access to the systems – the user is always the weakest link in the security chain. Ultimately, it is a matter of time when it hits us. However, we feel quite well prepared with our security measures.”

Overall, attendees enjoyed the event, with one organization saying, “The lectures were very interesting, and the customer presentations were very good. It was a relaxed environment for the exchange of ideas with manufacturers and customers.”

For more information on how IGEL is helping healthcare organizations achieve better patient outcomes with a simpler and more secure end-user computing approach visit:  https://www.igel.com/customer-stories/healthcare/.

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The Prescription to Secure Endpoints in Healthcare is IGEL OS https://www.igel.com/blog/the-prescription-to-secure-endpoints-in-healthcare-is-igel-os/ Mon, 10 Apr 2023 22:19:49 +0000 https://www.igel.com/?p=76401 In 2022, 25 percent of ransomware attacks targeted healthcare organizations. This equates to more than 300 hospitals that were hit with ransomware, resulting in compromised personal health data of nearly 630,000 patients. Security is top of mind for all IT professionals,…

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In 2022, 25 percent of ransomware attacks targeted healthcare organizations. This equates to more than 300 hospitals that were hit with ransomware, resulting in compromised personal health data of nearly 630,000 patients. Security is top of mind for all IT professionals, and it is especially critical to the protection of patient health information, where the target on healthcare IT looms large, and the financial repercussions of failure looms even larger.

To stave off these threats, healthcare IT teams work constantly to ensure that personal data is kept secure, but often these security measures get in the way of providing a great user experience. After all, clinicians want to spend their valuable time assisting patients, not wrestling with dual-factor authentication! Today’s healthcare provider wants fast, complete, and secure access to the data and tools they need to deliver the best care possible.

Fortunately, keeping your environment secure doesn’t mean you have to compromise your user experience. By deploying IGEL OS on your endpoint devices with your Citrix environment, you can ensure that your clinicians have a seamless, consistently productive experience while enjoying the ultimate endpoint security and user experience.

IGEL OS is the leading endpoint operating system for today’s wide variety of digital workspaces and has been keeping healthcare systems running smoothly for decades. IGEL’s small footprint and read-only OS greatly decreases the attack surface of endpoint devices and can ease the burden of endpoint management through our Universal Management Suite (UMS). Using UMS, a single administrator can easily deploy and manage tens of thousands of devices with just a few clicks.

IGEL has also partnered with Imprivata to support tap-and-go no click access. At HIMSS22, IGEL announced support for Imprivata’s “Persistent App” feature to allow for fast user switching on shared workstations. When a new user accesses a shared workstation, Persistent App keeps the virtually delivered Citrix app from being disconnected, which will decrease login time. During critical moments, information needs to be accessed instantly, and the last thing clinicians want to worry about is whether they can access their workspace efficiently. By combining the power of IGEL, Imprivata, and Citrix, healthcare professionals can focus on providing world class patient care instead of spending time waiting to login to their devices.

IGEL also provides end users with a consistent experience, and our integrations with Citrix, Imprivata, and other partners keep clinicians focused on what they do best, instead of worrying about the technology they use.

You can see a live demonstration of IGEL OS in the Citrix Ready booth #674 at HIMSS23 in Chicago. You will hear from Jason Mafera, Field CTO and Chris Feeney, Senior Presales Engineer, about the upcoming release of IGEL COSMOS, including the revolutionary IGEL OS 12, UMS 12, and IGEL Cloud services, during all three expo days.

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DISRUPT23 Sponsor Q&A Interview: XenTegra https://www.igel.com/blog/disrupt23-sponsor-qa-interview-xentegra/ Tue, 28 Mar 2023 17:07:57 +0000 https://www.igel.com/?p=76316 Just days away and counting, the DISRUPT23 – The Ultimate Global EUC event in Nashville will be kicking off next week, April 3-5. Leading up to the event, we’re continuing to feature DISRUPT23 sponsors in our guest Q&A blog series.…

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Just days away and counting, the DISRUPT23 – The Ultimate Global EUC event in Nashville will be kicking off next week, April 3-5. Leading up to the event, we’re continuing to feature DISRUPT23 sponsors in our guest Q&A blog series.

For this DISRUPT23 guest Q&A, we hear from Clair Knox, Marketing Director at XenTegra. Read her input on what they expect to learn and take away from next week’s event.

What makes DISRUPT23 – The Ultimate Global EUC Event?

DISRUPT23 is the only conference for 2023 that is dedicated exclusively to the EUC ecosystem.

Why did you choose to be a DISRUPT23 sponsor?

DISRUPT23 is the premier EUC conference of the year, and it aligns with our expertise as the premier valued added reseller for digital workspace technologies.

What do you expect at this year’s DISRUPT23 event in Nashville?

XenTegra expects opportunities to speak with many of our customers, our partners, and other experts in the digital workspace market.

What will you be presenting at DISRUPT23 Nashville? What do you want your customers/partners to take-away from your session?

One of our sessions will be a customer success story with Baptist Health. We want customers and partners to take away how Baptist Health is leveraging IGEL’s digital workspace solutions to drive their digital transformation and improve patient outcomes. By using IGEL’s Endpoint Management solutions, Baptist Health has been able to increase its security posture and create a more secure and efficient digital workspace. In addition, Baptist Health has been able to streamline its operations, reduce costs, and improve the patient experience.

Our other session will be covering how to Integrate IGEL and ServiceNow. We’ll show how customers can drive the insights of IGEL (Cloud, Physical, Virtual and Thin Clients) into their Service Management processes to quickly assist end users with the issue they are facing.

Where do you find the most value from your relationship with IGEL?

We love IGEL because it is the leading operating system for the modern digital workspace. It offers customers an alternative to Windows that is easier to manage and secure. They have been a tremendous partner of ours over the years as we have grown our digital workspace practice.

Why do you think your customers and partners from across the EUC community should attend DISRUPT23 in Nashville?

We want our customers and partners to see why IGEL DISRUPT is the premier conference of the year! We want them to see and hear the latest happenings in EUC and digital workspace.

Say “YES” to Attending DISRUPT23!

Are you ready to join in? Say “YES” to DISRUPT23 today. The Nashville DISRUPT EUC event will be held April 3-5 at the Gaylord Opryland Resort & Convention Center. Registration is $399 per person. To register, visit: www.disruptEUC.com. See you there!

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Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix https://www.igel.com/blog/further-enhancing-clinical-workflows-with-igel-imprivata-and-citrix/ Wed, 16 Mar 2022 12:27:41 +0000 https://www.igel.com/?p=66183 With key technologies for healthcare, Imprivata and IGEL have offered integrated solutions aimed at enabling secure, rapid, and productive work for healthcare clinicians, physicians, and nursing staff.  Both companies recently celebrated twenty years and IGEL’s partnership with Imprivata spans more…

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With key technologies for healthcare, Imprivata and IGEL have offered integrated solutions aimed at enabling secure, rapid, and productive work for healthcare clinicians, physicians, and nursing staff.  Both companies recently celebrated twenty years and IGEL’s partnership with Imprivata spans more than a decade with many successful customers around the globe who have benefited from adopting SSO+VDI with IGEL OS-powered thin clients.  This is one example of how the integration has worked for many years.

In recent years, the shift towards thin client endpoints in healthcare (and away from Windows) has been accelerated by many market factors with security being one of the most common (as healthcare has been a primary target for ransomware attacks), followed by a rapid acceleration towards the cloud.  Here are some of the top reasons IGEL has documented based on customer feedback.

With this shift towards a more secure endpoint operating system that is easier to manage and designed to optimize the end user experience, there has been growing customer demand to support additional Imprivata workflows on thin clients that were traditionally only available on Windows endpoint devices.  For example, in 2018, Imprivata released support for Citrix Virtual Apps on Linux.  In 2020, IGEL worked with Imprivata to add the “Single Application Kiosk” [often referred to as Epic Only] feature available as of IGEL OS 11.04.100 and higher.

At HIMSS 2022, IGEL is announcing official support for the Imprivata “Persistent App” feature available with the OneSign 7.8 Hotfix 1 release. For Imprivata and Epic customers, this is often referred to as the “Epic Multi-App” workflow, which has been the most widely deployed configuration on Windows shared kiosk workstations.  Specifically, OneSign 7.8 Hotfix 1, anticipated to be available in the next few weeks, will include an update to the Imprivata ProveID Embedded (PIE) agent to support this very popular workflow on IGEL OS-powered thin clients running version 11.06.120 or higher.

If you are attending the HIMSS22 conference in Orlando, Florida, please stop by the IGEL Ready Partner Pavilion – Booth # 5443 to see a live demo of this new feature.

For those not able to attend, here’s a short demo of the new Persistent App feature: How to provide secure endpoint, single sign on access in Healthcare

What is Persistent App and why is this important?

Persistent App is a “Fast User Switching” clinical workflow used on shared workstations where the main electronic medical record (EMR) application is delivered virtually via technologies like Citrix.  For HIPAA security compliance, access to the patient information in the EMR is restricted to authorized users (i.e. doctors, nurses) who must authenticate as themselves each time they use the application.  Imprivata has a long history of offering single sign-on into applications once a user has identified themselves via a primary authentication.  The primary authentication is tied to their company domain identity (ex: Active Directory) and made very convenient by using an ID badge or fingerprint.  This is often referred to as a “tap and go” experience.  The user taps their badge to access the computer, their identity is confirmed, and then their application credentials are automatically provided, and the user is logged into the application.

Shared workstations are widely used in healthcare settings where multiple users access the same machine at different times during the day while providing patient care.  To save time for the users when accessing the EMR, the Persistent App feature was developed to keep the virtually delivered Citrix app from being disconnected or closed while a different user is accessing the workstation.  Applications like Epic Hyperspace have an authentication API that Imprivata supports that is used to quickly switch users within the EMR as they authenticate to the Imprivata agent on the endpoint.  Here is a diagram of the workflow and how it will work on IGEL OS.

As healthcare customers continue to see the benefits of using a lightweight, more secure, easier to manage endpoint OS, they want to maintain this popular functionality while not sacrificing a great user experience for their healthcare workers.  IGEL OS has proven itself as a great option for healthcare organizations who benefit from massive cost savings by repurposing existing devices.

This popular functionality, now supported on IGEL OS, serves as yet another example of how Imprivata and IGEL constantly strive to deliver a better, more productive user experience within healthcare.  This strong level of technology integration will continue to serve our joint healthcare customers going forward with the common goal of always enabling clinicians and healthcare staff to achieve the best possible patient outcomes.

 

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Login VSI and IGEL Ready Partners Participate at HIMSS 22 https://www.igel.com/blog/login-vsi-and-igel-ready-partners-participate-at-himss-22/ Wed, 09 Feb 2022 15:10:03 +0000 https://www.igel.com/?p=64871 Login VSI showcases its human-centered test automation platform to help healthcare organizations keep their core applications and EMRs available and guarantee VDI availability. (The following blog is provided by IGEL Ready partner Login VSI) Login VSI is among a select…

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Login VSI showcases its human-centered test automation platform to help healthcare organizations keep their core applications and EMRs available and guarantee VDI availability.

(The following blog is provided by IGEL Ready partner Login VSI)

Login VSI is among a select group of exclusive partners to participate in the second annual IGEL Partner Pavilion at HIMSS 22, the healthcare industry’s information and technology event of the year. Here, in booth #5443, alongside IGEL and eight other key IGEL Ready partners, Login VSI will showcase human-centered test automation platform.

In healthcare, better user productivity, experience and data access translate into improved patient outcomes. That’s why so many healthcare organizations turn to IGEL and IGEL Ready partners to power their endpoint environment. An ideal solution to enhance remote endpoint security and optimization, IGEL makes it easier for healthcare leaders to deliver the familiar, secure and trouble-free environment their healthcare enterprise requires.

During the live event, held March 14-18 in Orlando, Login VSI will demonstrate its integrations with IGEL and showcase how both companies empower healthcare organizations to secure and optimize their endpoints for higher-performing users.

Can’t-Miss Demos, Presentations

Login VSI is one of the IGEL Ready partners who will provide live demos of technology that integrates with IGEL OS to enhance the healthcare endpoint’s security, productivity, and manageability during HIMSS 22. Partners in the IGEL Ready ecosystem are helping healthcare organizations reimagine their healthcare technology to better support the roaming, shift working healthcare provider. Specifically, IGEL OS and its UMS management software are ideally suited to support a shared workplace with secure policy controls and management. IGEL OS also enables easy user access so physicians and clinical staff can get to work quickly, in whatever device and location they’re using.

More Ways to Connect

In addition to showcasing the integration between IGEL Ready partners for the healthcare industry in its IGEL Ready Pavilion, IGEL will also be hosting a customer reception on Tuesday, March 15, from 5 p.m. to 7 p.m. Register for this event here.

Dedicated briefing sessions are also available during the event. One-on-one executive briefing discussions exploring the value IGEL can bring to your healthcare enterprise can be scheduled by contacting nichani@igel.com.

HIMSS 22 will be the host event for the IGEL Ready Partner Advisory Board meeting. Here advisory board members will meet to discuss the future of the program, hear exclusive insights from IGEL executives and get fresh details on the IGEL OS 12 roadmap and features. This session is offered to IGEL Ready Partners by invitation only; contact Divya Saggar at saggar@igel.com for more information.

Join IGEL and Login VSI at HIMSS 22 to see new innovations in healthcare end-user computing technology. Learn more and register here.

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IGEL and IGEL Ready Partners “Reimagine Health” at HIMSS 22 https://www.igel.com/blog/igel-and-igel-ready-partners-reimagine-health-at-himss-22/ Thu, 20 Jan 2022 14:10:48 +0000 https://www.igel.com/?p=64421 IGEL knows that in healthcare, better user productivity, experience and data access translates into improved patient outcomes. That’s why so many healthcare organizations turn to IGEL to power their endpoint environment. An ideal solution to enhance remote endpoint security and…

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IGEL knows that in healthcare, better user productivity, experience and data access translates into improved patient outcomes. That’s why so many healthcare organizations turn to IGEL to power their endpoint environment. An ideal solution to enhance remote endpoint security and optimization, IGEL makes it easier for healthcare leaders to deliver the familiar, secure and trouble-free environment their healthcare enterprise requires.

IGEL’s healthcare solutions will be on full display during HIMSS 22, March 14-18 in Orlando. Always the can’t-miss healthcare event of the year, HIMSS is the perfect place for IGEL, and IGEL Ready partners, to showcase how to reimagine health – this year’s event theme – to support better outcomes for everyone, everywhere.

IGEL Ready Pavilion Partners

Once again this year, IGEL is bringing together its ecosystem of endpoint computing technologies for healthcare in the IGEL Ready Pavilion in booth #5443. Here, IGEL and nine IGEL Ready partners will showcase how they integrate to empower healthcare organizations with the technologies that will secure and optimize their endpoints for higher performing users.

IGEL will also highlight its longstanding partnership with VMware during HIMSS 22, showcasing how the companies are helping to improve the healthcare user experience. Together, IGEL and VMware will feature joint customers, IU Health and RWJ Barnabas in the VMware booth (#2121). IU Health will deliver a session on Successful End User Compute at IU Health on Tuesday, March 15. RWJ Barnabas will deliver a session on Positive Outcomes in Healthcare; the RWJ Barnabas/IGEL/VMware Story on Wednesday, March 16.

If you’re attending HIMSS 22, be sure to spend time visiting each of the following IGEL Ready partners in the IGEL Ready Partner Pavilion:

  • IGEL – See first-hand how IGEL OS, the next-gen edge OS for cloud workspaces, is improving user productivity and security while simplifying endpoint management for healthcare enterprises everywhere.
  • ControlUp – Demo how ControlUp delivers digital employee experience management, observing, analyzing and optimizing the employee experience, end-to-end.
  • Dynabook – Try out the latest lineup of Dynabook’s innovative laptops optimized for the healthcare industry.
  • eG Innovations – See how you can shift focus from resources to user satisfaction with eG Innovations which converges application and infrastructure monitoring from a single pane of glass.
  • EPOS – Hear audio technology at its best with EPOS’ range of premium audio and video solutions for crisp sound for a more productive experience.
  • Lenovo – Discover the security and performance of Lenovo ThinkCentre, ThinkPad and ThinkStation devices, ideal for every type of clinical application.
  • LG – View LG Business Solutions’ all-in-one thin clients operating with IGEL OS for the high-performance, computing healthcare clinicians demand.
  • Liquidware – Learn about Liquidware’s adaptive workspace management solutions to enhance environment management, application layering and monitoring and diagnostics for healthcare.
  • Login VSI – Discover how Login VSI integrates with IGEL and helps deliver the best VDI performance and availability for healthcare environments.
  • Tricerat – Make printing and scanning simple in any clinical or operational setting. See how Tricerat enables users to print from any device, in any location to any printer.

More Ways to Connect

In addition to showcasing the integration between IGEL Ready partners for the healthcare industry in its IGEL Ready Pavilion, IGEL will be hosting a Customer VIP Lunch on Tuesday, March 15 from 11:30 a.m. to 1 p.m. Register here for this event. IGEL will also be hosting a customer reception, on Tuesday, March 15 from 5 p.m. to 7 p.m. Register for this event here.

If you would like a dedicated briefing session, IGEL will also be holding exclusive executive briefings throughout the event for one-on-one discussions exploring the value IGEL can bring to your healthcare enterprise. To schedule a dedicated briefing, contact me directly at nichani@igel.com.

IGEL Ready Partner Advisory Board Meeting

In addition, HIMSS 22 will once again be the host event for the IGEL Ready Partner Advisory Board meeting. Here advisory board members will meet to discuss the future of the program, hear exclusive insights from IGEL executives and get fresh details on the IGEL OS 12 roadmap and features. This session is offered to IGEL Ready Partners by invitation only, contact Divya Saggar at saggar@igel.com for more information.

We’re looking forward to another outstanding HIMSS event. Stay tuned to the IGEL blog in the weeks to come for additional details on each of the IGEL Ready Partners showcased in the IGEL Ready Pavilion. They will each be sharing additional details of the demos, presentations and promotions they have in store for you. Mark your calendars now for March 14 – 18 and register for HIMSS 22 today. We’ll see you in Orlando!

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IGEL Joins LG at RSNA 2021, Works to Support Radiologic Innovation https://www.igel.com/blog/igel-joins-lg-at-rsna-2021-works-to-support-radiologic-innovation/ Thu, 18 Nov 2021 16:14:10 +0000 https://www.igel.com/?p=63054 For healthcare organizations, one of the most critical practice areas is radiology. Radiologists rely on innovative technology to diagnose and treat disease not only using medial imaging, such as X-rays, computed tomography (CT) and magnetic resonance imaging (MRI) to perform…

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For healthcare organizations, one of the most critical practice areas is radiology. Radiologists rely on innovative technology to diagnose and treat disease not only using medial imaging, such as X-rays, computed tomography (CT) and magnetic resonance imaging (MRI) to perform their work, but high-performance endpoint devices as well for viewing results for discovery and diagnosis.

Together IGEL and LG Electronics are working to deliver the endpoints radiologists need for brilliant, immersive and secure medical imaging – whether in the hospital, on campus or from anywhere. Using LG devices with IGEL OS delivers a high-performance, secure environment radiologist can rely on for the clinical diagnosis that can improve patient outcomes, and the research that leads to new discoveries and insights.

Come see IGEL and LG Electronics together at RSNA 2021 – the Annual Meeting for the Radiological Society of North America (RSNA), in booth #2559. The event, to be held in Chicago, November 28 to December 2, will feature the theme: Redefining Radiology. With more than 300 educational sessions, 170 science sessions and innovative product demonstrations, it’s the can’t-miss event for the radiological industry.

During RSNA, see how LG Electronics devices and IGEL OS work together to empower radiologists with the modern, secure and high-performance devices they need to deliver a great patient experience. On display will be the LG Thin Client, powered by IGEL OS, to offer medical facilities an endpoint that delivers end-user performance and strong data protection. Together, this combination provides a secure, reliable virtual desktop experience that is easy to implement and manage.

Register to attend RSNA 2021 here. Then visit us in RSNA 2021 booth #2559 and redefine radiology with the endpoint experience that will empower greater productivity from anywhere.

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Simplifying Instant App Access for Healthcare Users https://www.igel.com/blog/simplifying-instant-app-access-for-healthcare-users/ Wed, 15 Sep 2021 17:15:54 +0000 https://www.igel.com/?p=54011 No industry is more dependent on rapid, decisive action than healthcare. From initial patient check-in to after-care outpatient treatment, delays or wasted time in any form can create severe impacts on patient outcomes and their ongoing health. For healthcare IT…

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No industry is more dependent on rapid, decisive action than healthcare. From initial patient check-in to after-care outpatient treatment, delays or wasted time in any form can create severe impacts on patient outcomes and their ongoing health. For healthcare IT organizations, instant app access to clinical apps and patient medical records is not an option, it’s a requirement that cannot be compromised.

Importance of Instant App Access

Whether in a local neighborhood urgent care center or across a large regional network of hospitals, healthcare IT must offer clinicians, physicians, and nurses the ability to access the needed tools and information quickly and easily to do their jobs as effectively as possible. Administrative and operations staff must also be as efficient as possible to minimize patient wait times and more recently have secure access to the systems from home. In addition, all healthcare facilities must maintain compliance with patient confidentiality and data storage and retention requirements such as HIPAA, GDPR, and PCI to name just a few. This compliance includes protecting data and healthcare employees from security threats such as ransomware.

IGEL

At IGEL, we do our part to help healthcare clinical staff work as efficiently and productively as possible. Our IGEL operating system runs on clinical endpoint devices in thousands of hospitals and healthcare facilities around the world. Fast, lean, and secure, IGEL OS enables existing and future endpoint devices to operate at peak performance and can be found in healthcare environments running any of the popular electronic health records (HER) apps including Cerner, Epic, Allscripts, and MEDITECH.

Strong integration with IGEL Ready technology partner Imprivata (at the OS level) helps ensure instant access to patient data from any compatible x86-64 device, including computers on wheels (CoW’s) and locally accessed stationary devices, like at nursing stations. Clinicians can roam between devices and immediately access where they left off, or multiple clinicians can share a single device. In all cases, the access to needed apps and patient info is seamless and secure with a single smartcard “tap” or mouse click, with HIPAA and GDPR information confidentiality compliance maintained at all times.

At IGEL, we’re proud of our many healthcare customers who rely on our technology, along with other companies, to help provide better patient care.

To learn more, read the IGEL in Healthcare infographic.

 

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ControlUp + IGEL: Making the Lives of Healthcare Pros Easier https://www.igel.com/blog/controlup-igel-making-the-lives-of-healthcare-pros-easier/ Mon, 09 Aug 2021 11:57:03 +0000 https://www.igel.com/?p=52985 (The following blog is provided by IGEL Ready partner ControlUp) Did you know that, together, IGEL and ControlUp deliver best-in-class real-time monitoring for healthcare IT, combined with an endpoint OS designed for secure, flexible access to cloud-delivered digital workspaces? It’s…

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(The following blog is provided by IGEL Ready partner ControlUp)

Did you know that, together, IGEL and ControlUp deliver best-in-class real-time monitoring for healthcare IT, combined with an endpoint OS designed for secure, flexible access to cloud-delivered digital workspaces? It’s true (we do)!

For clinicians, time is everything; they don’t have time to spend waiting to log on to applications or to grapple with frustrations that come from laggy network connections. Whether they’re connecting from a hospital, from home, or from any place else, they need to be able to access their business-critical resources and applications at all times.

In 2019, IGEL and ControlUp forged an alliance to deliver best-in-class, real-time monitoring combined with an endpoint OS designed for secure, flexible access to cloud-delivered digital workspaces. With the recent launch of ControlUp Remote DX and ControlUp Edge DX, our companies are continuing, together, to optimize the digital employee experience. At HIMMS21, you will see how IGEL and ControlUp are working together to lead the charge in digital employee experience management.

By offering improved visibility into Citrix and VMware Horizon with ControlUp Remote DX, healthcare IT admins can identify key client-side metrics, such as local network performance—including Wi-Fi strength and speed, as well as end-to-end performance metrics regarding the user’s device connectivity—to help improve and optimize the employee experience. With IGEL OS, endpoint admins can assign department- or user-specific features and capabilities based on organizational policies and can even securely “shadow” remote user endpoint devices via their internet connection for inspection and troubleshooting purposes. With ControlUp Edge DX, ControlUp gives IT greater visibility into and control over their users’ physical endpoints, so they can see and maintain the health of devices that run Windows, Linux, or macOS.

But that’s not all! ControlUp offers a suite of solutions, packaged as ControlUp Ultimate, that enables IT to deliver the best possible digital employee experience.

Real-Time DX

Providing an end-to-end view into your end-user computing environment, ControlUp Real-Time DX collects metrics in real-time, so you can identify, troubleshoot, and remediate problems before they negatively affect your employees’ digital experience and productivity.

Scoutbees

ControlUp Scoutbees is a cloud-based solution that uses continuous synthetic transaction testing to proactively alert you when the availability of your apps, desktops and network resources are impacted, no matter if these are virtual apps and desktops delivered through Citrix and VMware Horizon or if you want to monitor your network resources and web apps. Scoutbees allows IT Operations teams to quickly identify what is causing the availability issues and address them before user productivity is impacted.

Edge DX

ControlUp Edge DX allows you to monitor your Windows-, Mac-, Linux-, and IGEL-based physical endpoints in real-time, regardless of their location. With it, you can gain a holistic understanding of and detailed information about your endpoints. Delivered as a SaaS application, Edge DX is accessible from anywhere, is designed to work for organizations of any size, and be used by any audience, from IT admins to help desk employees.

Remote DX

Designed for employees that use Citrix or VMware Horizon virtual desktops and applications, ControlUp Remote DX collects relevant user-side telemetry that affects their Digital Employee Experience, such as the quality and speed of the Wi-Fi connection, as well as the performance of their internet connection.

Automation

Combining the granular incident trigger mechanism together with the Script Action module is the basis for ControlUp Automate. A script action(s) can be chained to any incident trigger. Once the trigger condition is met the script action(s) is executed.

To see ControlUp in action and how it can help you and your environment, be the change and register for HIMSS 21 today (either in person or virtual)! We’ll be there in the IGEL Ready Partner Pavilion, ready to help you deliver the best digital employee experience possible. And don’t forget to download ControlUp and get started on your 21-day unlimited trial today.

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LG Business Solutions Featured in the IGEL Partner Pavilion at HIMSS 21 https://www.igel.com/blog/lg-business-solutions-featured-in-the-igel-partner-pavilion-at-himss-21/ Tue, 27 Jul 2021 13:12:42 +0000 https://www.igel.com/?p=52404 LG Business Solutions to Showcase LG Thin All-in-One Thin Clients as part of the IGEL Ready Ecosystem (The following blog is provided by IGEL Ready partner LG Business Solutions) LG Business Solution is among a select group of exclusive partners…

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LG Business Solutions to Showcase LG Thin All-in-One Thin Clients as part of the IGEL Ready Ecosystem

(The following blog is provided by IGEL Ready partner LG Business Solutions)

LG Business Solution is among a select group of exclusive partners to participate in the first annual IGEL Partner Pavilion at HIMSS 21, the healthcare industry’s information and technology event of the year. Here, alongside IGEL and other key IGEL Ready partners, LG Business Solutions will be showcasing the LG 24CN670N All-in-One Thin Client for Healthcare (BUILT-IN RFID READER)

For healthcare providers, edge computing technology innovation has a direct impact on patient outcomes and clinician productivity. This will be on full display during HIMSS 21, the first in-person event of the year in the IGEL Partner Pavilion. During the event, IGEL Ready partners will be showcasing how their technology integrates with IGEL OS to empower healthcare organizations with innovative and secure edge computing solutions.

During the live event held August 9-13, LG Business Solution will be demonstrating LG thin clients in booth #2859 on the main expo floor of the Sands in Las Vegas. LG thin clients take hardware security to the next level by integrating all internal processing power, memory, and local storage safely inside the display enclosure.

LG thin clients typically require less energy to operate than traditional business PCs, which helps lower an organization’s carbon footprint while saving money. LG all-in-one thin clients offer energy efficiency since the power requirements of the all-in-one’s are typically lower than a combination of a PC or thin client with an attached external display.

Can’t-Miss Demos, Presentations

During HIMSS 21 LG Business Solutions will also be a featured presenter in the IGEL Partner Pavilion theatre. Don’t miss the presentation” Improve the Digital Experience” presented by  Navid Faryar. It will cover enhanced security, cost effectiveness, and work efficiency.

LG Business Solutions is one of the IGEL Ready partners who will be providing live demos of technology that integrates with IGEL OS to enhance the security, productivity and manageability of the healthcare endpoint during HIMSS 21. Partners in the IGEL Ready ecosystem are helping healthcare organizations shift to the future with innovative technology for the roaming, shift working healthcare provider. Specifically, IGEL OS and its UMS management software are ideally suited to support a shared workplace, with secure policy controls and management. IGEL OS also enables easy user access so physicians and clinical staff can get to work quickly, in whatever device and location they’re using.

Multiple Chances to Win an LG All-in-One Thin Client

Don’t miss your chance to win. IGEL will be raffling a 34” LG All-in-One Thin Client every day throughout the show. Be sure to enter to win by coming by the IGEL Partner Pavilion in booth #2859 on the main expo floor of the Sands Expo every day!

 IGEL Ready: Celebrating One Year of Growth and Innovation

With HIMSS 21, IGEL Ready is celebrating its one-year anniversary by spreading its wings further and marking its debut at this prominent industry event. This rapidly growing ecosystem is already over 100 technology partners strong and enables customers to consider compatible devices and partner applications across a range of categories. Each can be viewed in the customer-facing IGEL Ready Showcase.

During HIMSS 21, IGEL will also be holding the first-ever IGEL Ready Partner Advisory Board meeting. This meeting will discuss the future of the program, feature exclusive IGEL executive presentations. Participating IGEL Ready partners will also get an exclusive glimpse at the new IGEL OS 12 roadmap.

Join IGEL and LG Business Solutions at HIMSS 21 to see new innovations in healthcare end user computing technology. Learn more and register here. We’ll see you in Las Vegas!

 

 

 

 

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