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For organizations using technologies and products from these two companies to deliver virtual apps and desktops to their end-users, some may be feeling a bit concerned about the future, especially in terms of how they will continue to manage and control their end-users’ digital workspaces.

The Future Requires Agility

At IGEL, we view this very recent history as further evidence that the delivery of digital workspaces to end users is continuing to evolve. That is why IGEL OS is designed for secure access to any digital workspace regardless of the products and technologies used for delivery and access. Whether it’s virtual apps, virtual desktops, web-based apps, DaaS, SaaS, multi-cloud, Citrix, VMware, Microsoft AVD/Windows 365/cloud PC, IGEL OS is the lightweight, modular, and secure Linux-based OS that is ideal for any and all of these scenarios. And any others that may emerge in the future as more and more apps and workloads move to the cloud.

Think of it this way. To access any form of cloud-delivered apps or services from your endpoint device of choice, the best option is to use an endpoint operating system that:

• Is secure from malware and other endpoint threats
• Is easy to manage and control at scale
• Enables a great end-user experience for a highly distributed workforce
• Reduces hardware capital and management and energy operating costs

As the way we all work and communicate continues to evolve over the next 5, 10, or even 20 years, organizations powering their endpoints today with IGEL OS know they already have the ideal managed endpoint OS for secure access to any digital workspace. It has been purpose-built to deliver freedom of choice and agility for a future-proofed digital workspace.

Further, for those companies currently worried about ransomware or bogged down with managing their hundreds or even many thousands of endpoints, the correct endpoint OS choice is IGEL OS. It will help IT  teams sleep better at night and make both IT and end-users more productive now and into the future. There’s no better time to discover the value of IGEL OS. It’s as easy as a simple download from IGEL.com.

The post Easily Navigate EUC Industry Turbulence with IGEL OS appeared first on IGEL.

Every year in May, the world marks International Nurses Day in recognition of the tireless and invaluable contribution of nurses to healthcare. International Nurses Day marks the anniversary of the birth of Florence Nightingale. Known as the ‘Lady with the Lamp,’ and considered the founder of modern nursing, she still stands as an example of the importance of the profession today. On this day we celebrate the hard work and contributions of our nurses and consider what role technology plays in enabling this most vital workforce in healthcare.

Nurses and healthcare professionals need rapid and reliable access to medical records and clinical apps on-demand as they move between appointments, rooms, or even clinics. Unfortunately, technology can often be more of a hindrance than a help when incompatible systems can slow access and increase user frustration. True interoperability in healthcare IT solutions can alleviate some of the daily challenges at the point of care.

Intelligent workflows empower nurses to put patient care back in focus.

Innovative technology solutions that streamline workflows are achieved through partnerships and collaboration. Healthcare IT Administrators must decipher a vast array of healthcare technologies to select the optimal and intelligent solution to empower nurses, clinicians, physicians and emergency care professionals.  Selecting and implementing a solution providing real value to its users by alleviating daily pain points is no easy task.

Citrix and IGEL have collaborated for over two decades and combine with single sign on solutions from Imprivata to make a positive impact on clinical workflows.  This interoperability enable nurses and clinicians to simply “tap and go” to gain instant access to electronic medical records (EMR) on mobile workstations.

To explore further examples of how Citrix and IGEL combined with key technology solutions can optimize clinical workflows read the solution brief  or view the video demonstration.

The post Delivering Seamless, Rapid and Secure Access to Clinical Apps appeared first on IGEL.

In recent years, the shift towards thin client endpoints in healthcare (and away from Windows) has been accelerated by many market factors with security being one of the most common (as healthcare has been a primary target for ransomware attacks), followed by a rapid acceleration towards the cloud.  Here are some of the top reasons IGEL has documented based on customer feedback.

With this shift towards a more secure endpoint operating system that is easier to manage and designed to optimize the end user experience, there has been growing customer demand to support additional Imprivata workflows on thin clients that were traditionally only available on Windows endpoint devices.  For example, in 2018, Imprivata released support for Citrix Virtual Apps on Linux.  In 2020, IGEL worked with Imprivata to add the “Single Application Kiosk” [often referred to as Epic Only] feature available as of IGEL OS 11.04.100 and higher.

At HIMSS 2022, IGEL is announcing official support for the Imprivata “Persistent App” feature available with the OneSign 7.8 Hotfix 1 release. For Imprivata and Epic customers, this is often referred to as the “Epic Multi-App” workflow, which has been the most widely deployed configuration on Windows shared kiosk workstations.  Specifically, OneSign 7.8 Hotfix 1, anticipated to be available in the next few weeks, will include an update to the Imprivata ProveID Embedded (PIE) agent to support this very popular workflow on IGEL OS-powered thin clients running version 11.06.120 or higher.

If you are attending the HIMSS22 conference in Orlando, Florida, please stop by the IGEL Ready Partner Pavilion – Booth # 5443 to see a live demo of this new feature.

For those not able to attend, here’s a short demo of the new Persistent App feature: How to provide secure endpoint, single sign on access in Healthcare

What is Persistent App and why is this important?

Persistent App is a “Fast User Switching” clinical workflow used on shared workstations where the main electronic medical record (EMR) application is delivered virtually via technologies like Citrix.  For HIPAA security compliance, access to the patient information in the EMR is restricted to authorized users (i.e. doctors, nurses) who must authenticate as themselves each time they use the application.  Imprivata has a long history of offering single sign-on into applications once a user has identified themselves via a primary authentication.  The primary authentication is tied to their company domain identity (ex: Active Directory) and made very convenient by using an ID badge or fingerprint.  This is often referred to as a “tap and go” experience.  The user taps their badge to access the computer, their identity is confirmed, and then their application credentials are automatically provided, and the user is logged into the application.

Shared workstations are widely used in healthcare settings where multiple users access the same machine at different times during the day while providing patient care.  To save time for the users when accessing the EMR, the Persistent App feature was developed to keep the virtually delivered Citrix app from being disconnected or closed while a different user is accessing the workstation.  Applications like Epic Hyperspace have an authentication API that Imprivata supports that is used to quickly switch users within the EMR as they authenticate to the Imprivata agent on the endpoint.  Here is a diagram of the workflow and how it will work on IGEL OS.

As healthcare customers continue to see the benefits of using a lightweight, more secure, easier to manage endpoint OS, they want to maintain this popular functionality while not sacrificing a great user experience for their healthcare workers.  IGEL OS has proven itself as a great option for healthcare organizations who benefit from massive cost savings by repurposing existing devices.

This popular functionality, now supported on IGEL OS, serves as yet another example of how Imprivata and IGEL constantly strive to deliver a better, more productive user experience within healthcare.  This strong level of technology integration will continue to serve our joint healthcare customers going forward with the common goal of always enabling clinicians and healthcare staff to achieve the best possible patient outcomes.

The post Further Enhancing Clinical Workflows with IGEL, Imprivata and Citrix appeared first on IGEL.

82% of company leaders plan to continue offering hybrid work models (Gartner) and 73% of workers want them to continue. Source: Microsoft 2021 Work Trend Index

Virtual Apps, desktops and digital workspaces are core elements to enabling a secure and productive hybrid work model.  At IGEL, our focus is to provide a secure and consistently compatible workspace on a familiar graphical user interface making it easier for people to navigate across various devices and work sources from any location.

Citrix Workspace simplifies the job of managing apps, devices, users, and networks. It gives people a unified view of all their documents and applications, and protects company data with industry-leading security, activity monitoring, and analytics.  IGEL OS on the endpoint device delivers a compatible and intelligent solution for fast, frictionless, and secure access to Citrix Workspace.

With over two decades of experience and a dedicated team of developers with a steadfast focus on the customer’s needs, IGEL OS is purpose-built for streamlined access to virtual desktops at scale in enterprise environments. It can run on any compatible x86-64 device, and is validated on HP thin clients, LG All-in-One, and Lenovo devices. The unified endpoint management and control solution allows IT admins to deploy and manage hundreds of thousands of IGEL OS endpoints from a single console without a VPN.

As a longstanding Citrix Ready partner, IGEL stays in lockstep with the latest version of Citrix Workspace and Citrix Workspace app. The Citrix Ready team, along with Citrix and IGEL product teams, work closely to plan, integrate, test, and validate the required functionality and criteria to achieve the Endpoint Premium and Cloud levels of partnership.

Eagle-Eyed Visibility – Simplify Management and Increase IT Agility Across Your Organization

Identify the status of and manage each workspace with Citrix and IGEL through unified endpoint management and control. The IGEL Universal Management Suite (UMS) enables IT to easily configure, deploy and update up to 300,000 IGEL OS-powered endpoint devices from a single console. With IGEL Cloud Gateway, you can manage remote “off network” endpoints without requiring a VPN.

Quickly and easily access Citrix Workspace on IGEL OS endpoint devices through an embedded browser for Citrix Workspace app. Regardless of whether the workspace is deployed across a VDI or cloud (on-prem, public cloud, private cloud, or hybrid cloud), the Citrix Cloud platform hosts and administers Citrix services. It helps IT admins extend existing on-premises software deployments by connecting to resources on any cloud or infrastructure. It allows IT to create, deploy, and manage secure digital workspaces with apps and data to end-users from a single console.

Simply Connect, Communicate, and Collaborate

Citrix and IGEL deliver an immersive and high-fidelity unified communications and multimedia user experience within VDI or cloud workspace environments, providing Microsoft Teams and Zoom as a Citrix App client with HDX optimization. IGEL OS supports offloading much of the multimedia processing to the local operating system, while running critical real-time communications components on the device.

IGEL’s ecosystem of over 120 integrated technologies validated as IGEL Ready provides seamless integration with enterprise software and peripherals.

From the Edge to the Cloud — Protect System Integrity

Citrix in the cloud, enterprise-level security, and IGEL’s unique “chain of trust” help boost end-to-end security. Moving Windows from endpoints to the cloud provides immediate security benefits by eliminating the burden of remote Windows patching.  As a modular, read-only operating system, IGEL OS presents a much smaller attack surface on the endpoint. It also features a unique chain of trust architecture that validates every step of endpoint execution – from the endpoint device to the cloud –cryptographically.
IGEL’s management console monitors every workspace in real-time and automatically pushes security updates and firmware patches, helping to mitigate fraudulent access and breaches on the endpoint.

The Citrix Zero Trust Approach equips organizations with end-to-end solutions for realizing a zero trust architecture that defends protected surfaces. From Citrix Analytics for Security to Citrix Gateway, organizations are able to implement all mission-critical components of a zero trust architecture—all in one secure digital workspace solution.

As the IT industry still faces extended delivery lead times, optimizing the hardware and resources available is the best solution for your budget, and can support you in achieving your sustainability goals. Citrix and IGEL are focused on supporting the broadest choice of apps, cloud services, and endpoint devices for our customers. Providing a secure and consistently compatible workspace on a familiar graphical user interface makes it easier for people to navigate across various devices from any location.

Watch the video on how Citrix and IGEL offer an unbeatable combination for virtual desktops

Try it out with a free demo of IGEL OS with Citrix Workspace.

The post Secure, Productive Hybrid Working From Any Endpoint Device With Citrix and IGEL appeared first on IGEL.

While there is much discussion about the future of remote work in recent times, less focus has been placed on the future of higher education remote learning environments. While most universities offer international programs facilitated by blended learning models, this was on a much smaller scale for a limited number of students according to IT capacity and resources. Then everything changed in early 2020.

The pandemic shone a spotlight on the importance for universities and colleges to have an education continuity plan in place. Establishing a consistent hybrid learning space as the norm rather than the exception to enable students to securely access applications and resources whether on-campus, at their home, or in their dorm room. Equipping faculty and staff with reliable lecturing, tutorial, and administrative capabilities from a remote location play a crucial part in this space.

Empower faculty and students with a collaborative and secure learning space on any device in a hybrid university campus.

Greater choice enhances user experience

With IGEL OS on their endpoint device of choice students, faculty and staff can easily and quickly log into their university’s Citrix Workspace. Even in areas of variable network bandwidth, or a change of location while working on a task, the user can reconnect to a familiar graphical user interface and pick up on the last point in their session on another device.

Optimize IT Resources and Save

Citrix and IGEL enable university IT teams to leverage their existing resources and technology investments. Repurposing existing hardware with IGEL OS saves IT budget while supporting green IT to exceed sustainability goals. Shifting to a remote learning environment can be a practical change.

Secure BYOD

IGEL OS runs on any compatible x86-64 device–PCs, laptops, all-in-one devices, and thin clients. This enables IT to use existing hardware or provide a secure BYOD strategy for distributed professors, trainers, and students. IGEL OS can be temporarily installed on a PC or laptop by inserting the IGEL UD Pocket, a USB device to boot from IGEL OS and access Citrix Workspace directly.

Inherent and advanced security features in IGEL OS and the Citrix Zero Trust approach protect system integrity from the user device to the Citrix learning workspace.

Together Citrix and IGEL offer a streamlined solution for the university of the future enabling virtual computer labs, secure computer-based exam environments while optimizing IT resources and campus facilities.

Learn more about how Citrix and IGEL are shaping the higher education space of tomorrow on the Higher Education whitepaper

Or listen to interviews with higher education IT Admins who already transformed their learning space with IGEL.

The post Transforming the Learning Environment for Student Success with Citrix and IGEL appeared first on IGEL.

IGEL continues its exploration and celebration of origin stories in Episode 5 of “The Attic” video podcast featuring a conversation with sales and business development wizard Nabeel Youakim. Nabeel led Microsoft’s early expansion into Asia-Pac, then went on to become Citrix’s employee #350. Over 22 years at Citrix he was a major force in building alliances with Microsoft and the partner ecosystem and launching Citrix’s cloud platform. Tune in and hear Nabeel recount a time when it wasn’t clear if Microsoft was going to squash Citrix, a time when Citrix almost went under.

Now, some 18 years later, Nabeel is ahead of the curve again, as Chief Development Officer at Tehama, where he is leading the next level of VDI in ‘virtual rooms.’ In fact, it was at an IGEL virtual event that he met Tehama executives! Now, Nabeel does it all: business development, building the partner ecosystem and the IGEL Ready partner alliance.

On Building Alliances. “To work with a much bigger partner like Microsoft you have to be patient and understand there are many components…It’s not just the engineering team. There’s a corporate team, a field team. You need to engage with each team to make sure your message is understood [and relates] to their objectives.”

On Reseller Importance: “Mark Templeton at Citrix set up the culture that no one company could sell all the components. You really needed a reseller to put them all together and sell them as a solution…Mark came from the partner side and understood that very well.”

On the logic of EUC: “For years our community has worked to build the whole VDI and DaaS environment. For a long time we used the MAPS acronym:  management, access, performance and security. The end user computing paradigm solves all these very well.”

Nabeel Youakim

Listen in and find out what rough-and-ready sport Nabeel excelled at. It’s a good foundation for surviving the tech industry!
Watch the Attic: Episode 5 – Nabeel Youakim

Thanks for stopping by The Attic. Join us again next time for more insightful conversations. Some of our upcoming guests include Tim Minahan, CMO of Citrix, and David Smith, CEO of Teradici.

Don’t miss a single episode! Subscribe to The Attic today.

The post “The Attic” Video Podcast Episode 5: Getting Strategic Alliances Back on Track from Nabeel Youakim, Chief Development Officer, Tehama appeared first on IGEL.

The benefits?

• A more immersive and fulfilling student computing experience
• More secure and protected computing assets and operation
• Improved staff and student productivity
• Enhanced connection for centers of learning
• Delivery of customized digital workspaces on demand

For those higher education organizations that need a simplified, more secure endpoint computing solution, IGEL offers a quick and innovative approach. Organizations can shift Windows from endpoints to the datacenter or cloud and then streamline endpoint deployment using a simple drag-and-drop, no-touch device experience on both on-campus and remote home networks. From there, IT staff can easily perform endpoint updates fast and reliably with a “buddy update” process that speeds updates on campus or off. IT can also configure endpoints automatically based on context.

Today, many students perform the bulk of their assigned work from off-campus. IGEL’s technology allows higher education IT support and helpdesk people to securely “shadow” (take over mouse and keyboard) an off-network device for troubleshooting purposes. Ultimately, this enables organizations to deliver simple and efficient remote support to assist widely distributed students and staff at home, or at remote locations without on-site IT staff.

To learn more, see this “Higher Learning with IGEL” infographic.

See it in Action at Educause 2021

If you’re ready to find out more, join us at Educause 2021 this week. During the event, we’ll be showcasing IGEL solutions in the Citrix booth #907 where you can see firsthand how IGEL and Citrix work together to enable collaborative learning from anywhere. Email me if you’d like to schedule a meeting in the booth!

You can also learn more about Citrix and education in this podcast:

IGEL will also be featured in the LG booth #1436 where you’ll see LG devices loaded with IGEL OS for the captivating and collaborative learning experience your higher education organization demands. Schedule your Educause meeting in the LG booth here.

IGEL is the simple, smart and secure way for higher education institutions to deploy, manage and control endpoints. We’ll see you at Educause!

The post Educause 2021: Discover Flexible, Secure and Remote Learning with IGEL appeared first on IGEL.

As IT priorities have changed, organizations have moved from using physical PCs, to Virtual Desktop Infrastructure, and now to Desktop-as-a-Service (DaaS) to offload management, increase control and scale on demand.

Join our session during the DISRUPT Unite Cloud Workspaces Forum Roadshow event where we will discuss how Citrix and IGEL are working together to deliver high-definition user experiences. Discover how to power your future of work with Citrix Virtual Apps and Desktop services and what Citrix is doing to help organizations move from using physical PCs to VDI and now DaaS to offload management, increase control and scale on demand.

In our session, you will  learn about Citrix Virtual Apps and Desktops services and how they can transform your business. You’ll also learn how Citrix can help you improve business agility while maintaining security standards.

Learn more about Citrix in the IGEL Ready Showcase here. Then join me at DISRUPT Unite for the New York event on October 20.

With stops in 11 cities in EMEA and the U.S., DISRUPT Unite is bringing industry experts close to home for an inspirational and insightful program of presentations you don’t want to miss. Register for the event near you today!

Vasee Sivasegaran is the CTO (Americas) at Citrix.

The post DISRUPT Unite Roadshow: Power your Future of Work with Citrix appeared first on IGEL.

Supercars capture our imagination and fulfill our childhood fantasies. Embark with us as we discuss our digital workspace project that is built inside a 600+ horsepower Lamborghini. This project utilizes IGEL OS, CITRIX and PROCESS FUSION technologies to deliver a digital workspace that knows no speed limit!

Join our session during the DISRUPT Unite Cloud Workspaces Forum Roadshow event. Todd Hsu, President of Ferroque Systems Inc. and I will discuss what the Lamborghini Project is and what implications it could have on the digital workspace.

In our session, “The Lamborghini Project – Building a Digital Workspace with No (Speed) Limit,” we’ll also share how to incorporate secure document processing (i.e. printing, scanning, faxing) into the digital workspace.

For more information see Process Fusion in the IGEL Ready Showcase. Then see us at a DISRUPT Unite event near you.

With stops in 11 cities in EMEA and the U.S., DISRUPT Unite is bringing industry experts close to home for an inspirational and insightful program of presentations you don’t want to miss. Register for the event near you today!

 Daniel Cheng is the CMO of Process Fusion Inc.

The post DISRUPT Unite Roadshow: Digital Workspaces with No Speed Limit appeared first on IGEL.